So you’ll need to explain your reasons for wanting to cancel. The NordVPN customer support representative will try to troubleshoot your issues first as they want to try and retain you as a customer. This is because NordVPN cancels your account and payment information once it processes your refund.ģ. Keep in mind that you don’t need to cancel automatic payments before requesting a refund like other sites would have you believe.

You can also get a refund via email, but I’ve found that the process is faster through live chat. Once you provide it, you’ll be connected with a customer support representative. Next, the bot will ask you for your email address. Then, select “Billing” when asked to choose a department that matches your inquiry. You may be asked to chat with a bot, but instead, type “live chat” in the chatbox to talk with a customer service agent. Click on the chat icon on the bottom right of the NordVPN website.Choose Email Us and continue to the next page, where you can leave a message for the NordVPN customer support team about your refund. You’ll be presented with three options Help Center, Live Chat, and Email Us. Sign in to your NordVPN account and navigate to the Contact Us page. Try ExpressVPN risk-free Step-By-Step Instructions to Cancel Your NordVPN Account # How to Get a NordVPN Refund by Email # Test ExpressVPN’s features Quick Guide: 3 Steps to Get a Refund From NordVPN #

You can try ExpressVPN out risk-free as it also has the advantage of a 30-day money-back guarantee and a no-questions-asked refund policy. It is too risky to stay unprotected after you cancel your NordVPN subscription, which is why I recommend ExpressVPN due to its lightning-fast speeds. For instance, you don’t need to cancel automatic payments first or wait for customer support to join you in a chat room.

Shockingly, most of the information out there about getting a refund is sorely outdated. When I tried to get my refund, I realized that NordVPN’s user interface had changed tremendously, and so had the refund process.

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